PRIVACY POLICY

 

THIS WEBSITE IS OWNED AND OPERATED BY AUTEURENT (ABN 55 909 336 366). THROUGHOUT THE SITE, THE TERMS “WE”, “US” AND “OUR” REFER TO AUTEURENT. AUTEURENT OFFERS THIS WEBSITE, INCLUDING ALL INFORMATION, TOOLS AND SERVICES AVAILABLE FROM THIS SITE TO YOU, THE USER, CONDITIONED UPON YOUR ACCEPTANCE OF ALL TERMS, CONDITIONS, POLICIES AND NOTICES STATED HERE. THIS PRIVACY POLICY DESCRIBES THE TYPES OF PERSONAL INFORMATION WE COLLECT ABOUT OUR CUSTOMERS, ONLINE AND HOW WE USE THE INFORMATION, WITH WHOM WE SHARE IT, AND THE CHOICES AVAILABLE TO OUR CUSTOMERS REGARDING OUR USE OF THE INFORMATION. WE ALSO DESCRIBE THE MEASURES WE TAKE TO PROTECT THE SECURITY OF THE INFORMATION AND HOW OUR CUSTOMERS CAN CONTACT US ABOUT OUR PRIVACY PRACTICES.

INFORMATION WE COLLECT

WE MAY OBTAIN PERSONAL INFORMATION ABOUT YOU FROM VARIOUS SOURCES. WE MAY COLLECT THIS INFORMATION WHEN YOU PROVIDE IT ON OUR WEBSITE OR VIA OUR SOCIAL MEDIA PAGES. WHEN YOU VISIT THIS SITE OR OUR SOCIAL MEDIA PAGES WE MAY ALSO COLLECT CERTAIN INFORMATION ABOUT YOUR DEVICE OR USAGE BY AUTOMATED MEANS, INCLUDING USING TECHNOLOGIES SUCH AS COOKIES, WEB SERVER LOGS AND WEB BEACONS.


INFORMATION YOU PROVIDE

YOU MAY CHOOSE TO PROVIDE PERSONAL INFORMATION TO US IN A NUMBER OF WAYS, SUCH AS WHEN YOU PARTICIPATE IN AN OFFER OR PROMOTION, WHEN YOU MAKE A PURCHASE ON OUR SITE OR VIA OUR SOCIAL MEDIA PAGES. THE TYPES OF PERSONAL INFORMATION YOU MAY PROVIDE TO US INCLUDES:

  • CONTACT INFORMATION (SUCH AS NAME, POSTAL ADDRESS, EMAIL ADDRESS, MOBILE OR OTHER PHONE NUMBER)
  • AGE AND DATE OF BIRTH
  • GENDER
  • USERNAME AND PASSWORD
  • PAYMENT INFORMATION (SUCH AS YOUR PAYMENT CARD NUMBER, EXPIRATION DATE, DELIVERY ADDRESS, AND BILLING ADDRESS, OR YOUR GIFT CARD DETAILS)
  • PURCHASE AND RETURN HISTORY
  • CONTENT YOU PROVIDE (SUCH AS PHOTOGRAPHS, VIDEOS, REVIEWS, SURVEY RESPONSES, ARTICLES AND COMMENTS)
  • INFORMATION PROVIDED TO US THROUGH SOCIAL MEDIA NETWORKS OR OUR MOBILE APPLICATIONS WHEN YOU VISIT OUR SOCIAL MEDIA PAGES (SUCH AS YOUR NAME, PROFILE PICTURE, LIKES, LOCATION, FRIEND LIST AND OTHER INFORMATION DESCRIBED WHEN YOU CONNECT WITH THE SOCIAL MEDIA NETWORK)



HOW WE USE THE INFORMATION

WE MAY USE THE INFORMATION YOU PROVIDE TO:

  • SEND YOU PROMOTIONAL MATERIALS OR OTHER COMMUNICATIONS
  • PROVIDE SERVICES TO YOU AND OPERATE FEATURES ON OUR SITE
  • PROCESS YOUR PAYMENT CARD TRANSACTIONS AND/OR GIFT CARD TRANSACTIONS
  • CREATE AND MANAGE YOUR ONLINE ACCOUNT, INCLUDING ACCESS TO YOUR ONLINE PURCHASE HISTORY
  • ASSIST WITH PRODUCT SELECTION AND REPLENISHMENT
  • CHAT WITH YOU OR RESPOND TO YOUR INQUIRIES
  • TAILOR ADS DISPLAYED TO YOU TO YOUR INTERESTS AND HISTORY WITH US
  • COMMUNICATE WITH YOU ABOUT, AND ADMINISTER YOUR PARTICIPATION IN, SPECIAL EVENTS, CONTESTS, SWEEPSTAKES, PROGRAMS, SURVEYS AND OTHER OFFERS
  • OPERATE AND COMMUNICATE WITH YOU ABOUT OUR SOCIAL NETWORK PAGES OR MOBILE APPLICATIONS
  • OPERATE, EVALUATE AND IMPROVE OUR BUSINESS (INCLUDING DEVELOPING NEW PRODUCTS AND SERVICES; ENHANCING AND IMPROVING OUR SERVICES; MANAGING OUR COMMUNICATIONS; ANALYZING OUR PRODUCTS; PERFORMING DATA ANALYTICS; AND PERFORMING ACCOUNTING, AUDITING AND OTHER INTERNAL FUNCTIONS)
  • COMPLY WITH APPLICABLE LEGAL REQUIREMENTS, RELEVANT INDUSTRY STANDARDS AND OUR POLICIES 


WE ALSO MAY USE THE INFORMATION IN OTHER WAYS FOR WHICH WE PROVIDE SPECIFIC NOTICE AT THE TIME OF COLLECTION.



INFORMATION WE COLLECT BY AUTOMATED MEANS

WHEN YOU VISIT THIS SITE, VIEW OR CLICK ON OUR ONLINE ADVERTISEMENTS (INCLUDING OUR ADVERTISEMENTS ON THIRD PARTY WEBSITES) OR VISIT OUR SOCIAL MEDIA PAGES WE ALSO COLLECT CERTAIN INFORMATION ABOUT YOUR USAGE OR DEVICE BY AUTOMATED MEANS OR BY USING TECHNOLOGIES SUCH AS COOKIES, WEB SERVER LOGS AND WEB BEACONS. FOR EXAMPLE, IF YOU ACCESS OUR WEBSITE, WE MAY COLLECT YOUR IP ADDRESS, YOUR UNIQUE DEVICE IDENTIFIER (OR OTHER DEVICE IDENTIFIER) AND/OR GEO-LOCATION DATA IN ORDER TO OFFER YOU CERTAIN FEATURES OR FUNCTIONALITIES.



TECHNOLOGIES WE USE

COOKIES, WEB SERVER LOGS AND WEB BEACONS

COOKIES ARE SMALL TEXT FILES THAT WEBSITES SEND TO YOUR COMPUTER OR OTHER INTERNET-CONNECTED DEVICE TO UNIQUELY IDENTIFY YOUR BROWSER OR TO STORE INFORMATION OR SETTINGS IN YOUR BROWSER. YOUR BROWSER MAY TELL YOU HOW TO BE NOTIFIED WHEN YOU RECEIVE CERTAIN TYPES OF COOKIES AND HOW TO RESTRICT OR DISABLE CERTAIN COOKIES. PLEASE NOTE, HOWEVER, THAT WITHOUT COOKIES YOU MAY NOT BE ABLE TO USE ALL OF THE FEATURES OF OUR WEBSITE.

IN CONJUNCTION WITH OBTAINING INFORMATION THROUGH COOKIES, OUR WEB SERVERS MAY LOG DETAILS SUCH AS YOUR OPERATING SYSTEM TYPE, BROWSER TYPE, DOMAIN, AND OTHER SYSTEM SETTINGS, AS WELL AS THE LANGUAGE YOUR SYSTEM USES AND THE COUNTRY AND TIME ZONE IN WHICH YOUR DEVICE IS LOCATED. THE WEB SERVER LOGS ALSO MAY RECORD INFORMATION SUCH AS THE ADDRESS OF THE WEB PAGE THAT LINKED YOU TO OUR SITE AND THE IP ADDRESS OF THE DEVICE YOU USE TO CONNECT TO THE INTERNET.

TO CONTROL WHICH WEB SERVERS COLLECT THIS INFORMATION, WE MAY PLACE TAGS ON OUR WEB PAGES CALLED “WEB BEACONS.” THESE ARE COMPUTER INSTRUCTIONS THAT LINK WEB PAGES TO PARTICULAR WEB SERVERS AND THEIR COOKIES.



THIRD PARTY WEB ANALYTICS SERVICES

WE MAY USE THIRD PARTY WEB ANALYTICS SERVICES ON THIS SITE, OUR SOCIAL NETWORK PAGES, OR OUR MOBILE APPLICATIONS, SUCH AS THOSE OF GOOGLE ANALYTICS. THE SERVICE PROVIDERS THAT ADMINISTER THESE SERVICES USE TECHNOLOGIES SUCH AS COOKIES, WEB SERVER LOGS AND WEB BEACONS TO COLLECT INFORMATION (SUCH AS IP ADDRESS) AND USE THAT INFORMATION TO HELP US ANALYZE HOW VISITORS USE THE SITE. THESE VENDORS MAY USE COOKIES PLACED ON THIS SITE (SUCH AS THE GOOGLE ANALYTICS COOKIE) AND COOKIES PLACED ON THIRD-PARTY WEB SITES (SUCH AS GOOGLE ADVERTISING COOKIES), OR OTHER THIRD-PARTY IDENTIFIERS, TOGETHER, TO ANALYZE OUR SITE VISITORS.

YOU MAY DEACTIVATE THE ABILITY OF THESE ANALYTICS SERVICES TO ANALYSE YOUR BROWSING ACTIVITIES ON THIS SITE.



TARGETED ADVERTISING

WE MAY CONTRACT WITH THIRD-PARTY ADVERTISING NETWORKS THAT COLLECT IP ADDRESSES AND OTHER INFORMATION THROUGH THE USE OF COOKIES, WEB SERVER LOGS AND WEB BEACONS ON OUR WEBSITES AND EMAILS; ON THIRD-PARTY WEBSITES AND EMAILS; AND ON OUR ADVERTISING PLACED ON THIRD-PARTY WEBSITES. THEY USE THIS INFORMATION TO PROVIDE ADVERTISEMENTS ABOUT PRODUCTS AND SERVICES TAILORED TO YOUR INTERESTS (INCLUDING FOR COMPANIES NOT AFFILIATED WITH US). YOU MAY SEE THESE ADVERTISEMENTS ON THIRD PARTY WEBSITES. THIS PROCESS ALSO HELPS US MANAGE AND TRACK THE EFFECTIVENESS OF OUR MARKETING EFFORTS.

WE MAY ALSO USE THIRD-PARTY PLATFORMS, INCLUDING PLATFORMS OPERATED BY SOCIAL NETWORKS, SUCH AS GOOGLE, FACEBOOK AND PINTEREST, TO SHOW YOU INTEREST-BASED ADS. WE MAY CONVERT YOUR EMAIL ADDRESS, TELEPHONE NUMBER OR OTHER INFORMATION INTO A UNIQUE VALUE WHICH CAN BE MATCHED BY THOSE THIRD PARTIES WITH A USER ON THEIR PLATFORM OR WITH OTHER DATA THEY MAY HAVE COLLECTED FROM YOU. THIS MATCHING ALLOWS INTEREST-BASED ADS TO BE DELIVERED ON THOSE PLATFORMS. TO OPT-OUT OF THESE ADS, YOU MUST CHANGE YOUR ADVERTISING PREFERENCES ON THOSE THIRD-PARTY PLATFORMS. THESE PLATFORMS MAY HAVE THEIR OWN PRIVACY NOTICES OR POLICIES, WHICH WE STRONGLY SUGGEST YOU REVIEW.



HOW WE USE THE INFORMATION COLLECTED BY AUTOMATED MEANS

WE MAY USE THE INFORMATION COLLECTED THROUGH AUTOMATED MEANS ON THIS SITE TO DELIVER PERSONALIZED CONTENT, IMPROVE OUR SITE, AND PRODUCT AND SERVICE OFFERINGS, FOR MARKET RESEARCH, DATA ANALYTICS AND SYSTEM ADMINISTRATION PURPOSES, SUCH AS TO DETERMINE WHETHER YOU’VE VISITED US BEFORE OR ARE NEW TO THE SITE, TO TAILOR ADS DISPLAYED TO YOU ON THIRD PARTY SITES AND FOR COMPLIANCE WITH OUR LEGAL OBLIGATIONS, POLICIES AND PROCEDURES, INCLUDING COMPLIANCE WITH RELEVANT INDUSTRY STANDARDS AND THE ENFORCEMENT OF OUR TERMS AND CONDITIONS. WE ALSO MAY USE THE INFORMATION IN OTHER WAYS FOR WHICH SPECIFIC NOTICE IS PROVIDED AT THE TIME OF COLLECTION.



INFORMATION WE SHARE

WE DO NOT RENT LISTS, OR SELL OR OTHERWISE DISCLOSE PERSONAL INFORMATION WE COLLECT ABOUT YOU, EXCEPT AS DESCRIBED HERE. WE MAY SHARE YOUR PERSONAL INFORMATION WITH:


OUR CORPORATE AFFILIATES FOR THE PURPOSES DESCRIBED IN THIS PRIVACY POLICY.
THIRD PARTY SERVICE PROVIDERS WHO PERFORM SERVICES ON OUR BEHALF BASED ON OUR INSTRUCTIONS. WE DO NOT AUTHORIZE THESE SERVICE PROVIDERS TO USE OR DISCLOSE THE INFORMATION EXCEPT AS NECESSARY TO PERFORM SERVICES ON OUR BEHALF OR COMPLY WITH LEGAL REQUIREMENTS. EXAMPLES OF THESE SERVICE PROVIDERS INCLUDE ENTITIES THAT PROCESS CREDIT CARD PAYMENTS, FULFILL OR SHIP ORDERS, AND PROVIDE WEB HOSTING, ADVERTISING AND MARKETING SERVICES.
OTHER THIRD PARTIES WITH YOUR CONSENT.

IN ADDITION, WE AND OUR AFFILIATES AND OTHER SERVICE PROVIDERS IN AUSTRALIA MAY DISCLOSE INFORMATION ABOUT YOU (I) IF WE ARE REQUIRED OR PERMITTED TO DO SO BY LAW OR LEGAL PROCESS, (II) TO LAW ENFORCEMENT AUTHORITIES OR OTHER GOVERNMENT OFFICIALS, OR (III) WHEN WE BELIEVE DISCLOSURE IS NECESSARY OR APPROPRIATE TO PREVENT PHYSICAL HARM OR FINANCIAL LOSS, OR IN CONNECTION WITH AN INVESTIGATION OF SUSPECTED OR ACTUAL FRAUDULENT OR ILLEGAL ACTIVITY.

WE ALSO RESERVE THE RIGHT TO TRANSFER PERSONAL INFORMATION WE HAVE ABOUT YOU IN THE EVENT WE SELL OR TRANSFER ALL OR A PORTION OF OUR BUSINESS OR ASSETS. SHOULD SUCH A SALE OR TRANSFER OCCUR, WE WILL USE REASONABLE EFFORTS TO DIRECT THE TRANSFEREE TO USE PERSONAL INFORMATION YOU HAVE PROVIDED TO US IN A MANNER THAT IS CONSISTENT WITH OUR PRIVACY POLICY. FOLLOWING SUCH A SALE OR TRANSFER, YOU MAY CONTACT THE ENTITY TO WHICH WE TRANSFERRED YOUR PERSONAL INFORMATION WITH ANY INQUIRIES CONCERNING THE PROCESSING OF THAT INFORMATION.



YOUR RIGHTS AND CHOICES

WE OFFER YOU CERTAIN CHOICES IN CONNECTION WITH THE PERSONAL INFORMATION WE COLLECT FROM YOU, SUCH AS HOW WE USE THE INFORMATION AND HOW WE COMMUNICATE WITH YOU. TO UPDATE YOUR PREFERENCES, ASK US TO REMOVE YOUR INFORMATION FROM OUR MAILING LISTS OR SUBMIT A REQUEST, PLEASE CONTACT US IN THE MANNER SPECIFIED BELOW.

EMAIL OPT-OUT
YOU CAN AT ANY TIME TELL US NOT TO SEND YOU MARKETING COMMUNICATIONS BY EMAIL BY CLICKING ON THE UNSUBSCRIBE LINK WITHIN THE MARKETING EMAILS YOU RECEIVE FROM US OR BY CONTACTING US AS INDICATED BELOW. YOU ALSO MAY OPT OUT OF RECEIVING MARKETING EMAILS FROM BY EMAILING CLIENTSERVICE@AUTEURENT.COM 

WITHDRAWING CONSENT
YOU MAY WITHDRAW ANY CONSENT YOU PREVIOUSLY PROVIDED TO US, OR OBJECT AT ANY TIME ON LEGITIMATE GROUNDS, TO THE COLLECTION OR PROCESSING OF YOUR PERSONAL INFORMATION. WE WILL APPLY YOUR PREFERENCES GOING FORWARD WITHIN A REASONABLE AMOUNT OF TIME. IN SOME CIRCUMSTANCES, WITHDRAWING YOUR CONSENT TO OUR USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION WILL MEAN THAT YOU CANNOT TAKE ADVANTAGE OF SOME OF OUR PRODUCTS OR SERVICES.

REVIEWING, UPDATING AND MODIFYING PERSONAL INFORMATION
SUBJECT TO APPLICABLE LAW, YOU MAY HAVE THE RIGHT TO REQUEST ACCESS TO AND RECEIVE DETAILS ABOUT THE PERSONAL INFORMATION WE MAINTAIN ABOUT YOU, UPDATE AND CORRECT INACCURACIES IN YOUR PERSONAL DATA, AND HAVE THE INFORMATION BLOCKED OR DELETED, AS APPROPRIATE. THE RIGHT TO ACCESS PERSONAL INFORMATION MAY BE LIMITED IN SOME CIRCUMSTANCES BY LOCAL LAW REQUIREMENTS. WE MAY TAKE REASONABLE STEPS TO VERIFY YOUR IDENTITY BEFORE GRANTING ACCESS OR MAKING CORRECTIONS.

YOU MAY REQUEST TO REVIEW, CHANGE OR DELETE YOUR PERSONAL INFORMATION BY SENDING AN EMAIL TO CLIENTSERVICE@AUTEURENT.COM.



DATA TRANSFERS

WE MAY TRANSFER THE PERSONAL INFORMATION WE COLLECT ABOUT YOU TO COUNTRIES OTHER THAN THE COUNTRY IN WHICH THE INFORMATION WAS ORIGINALLY COLLECTED AND YOUR PERSONAL INFORMATION MAY BE PROCESSED AND STORED OUTSIDE OF YOUR COUNTRY OF RESIDENCE. THOSE COUNTRIES MAY NOT HAVE THE SAME DATA PROTECTION LAWS AS YOUR COUNTRY OF RESIDENCE AND YOUR PERSONAL INFORMATION WILL BE SUBJECT TO APPLICABLE FOREIGN LAWS. WHEN WE TRANSFER YOUR INFORMATION TO OTHER COUNTRIES, WE WILL PROTECT THAT INFORMATION IN THE MANNER DESCRIBED IN THIS PRIVACY POLICY. SUCH OFFSHORE RECIPIENTS ARE LIKELY TO BE LOCATED IN THE AUSTRALIA.



HOW WE PROTECT PERSONAL INFORMATION

WE MAINTAIN APPROPRIATE ADMINISTRATIVE, TECHNICAL AND PHYSICAL SAFEGUARDS DESIGNED TO PROTECT THE PERSONAL INFORMATION YOU PROVIDE AGAINST ACCIDENTAL, UNLAWFUL OR UNAUTHORIZED DESTRUCTION, LOSS, ALTERATION, ACCESS, DISCLOSURE OR USE. HOWEVER, NO SECURITY SYSTEM IS PERFECT AND WE CANNOT PROMISE THAT INFORMATION ABOUT YOU WILL REMAIN SECURE IN ALL CIRCUMSTANCES, INCLUDING THE SECURITY OF YOUR DATA DURING TRANSMISSION TO US OR THE SECURITY OF DATA ON YOUR MOBILE DEVICE.



LINKS TO OTHER WEBSITES

OUR WEBSITE MAY PROVIDE LINKS TO OTHER WEBSITES FOR YOUR CONVENIENCE AND INFORMATION. THESE WEBSITES MAY OPERATE INDEPENDENTLY FROM US. LINKED SITES MAY HAVE THEIR OWN PRIVACY NOTICES OR POLICIES, WHICH WE STRONGLY SUGGEST YOU REVIEW IF YOU VISIT ANY LINKED WEBSITES. TO THE EXTENT ANY LINKED WEBSITES YOU VISIT ARE NOT OWNED OR CONTROLLED BY US, WE ARE NOT RESPONSIBLE FOR THE SITES’ CONTENT, ANY USE OF THE SITES, OR THE PRIVACY PRACTICES OF THE SITES.



UPDATES TO OUR PRIVACY POLICY

THIS PRIVACY POLICY MAY BE UPDATED PERIODICALLY AND WITHOUT PRIOR NOTICE TO YOU TO REFLECT CHANGES IN OUR PERSONAL INFORMATION PRACTICES. WE WILL POST A PROMINENT NOTICE ON OUR WEBSITE TO NOTIFY YOU OF ANY SIGNIFICANT CHANGES TO OUR PRIVACY POLICY AND INDICATE AT THE TOP OF THE POLICY WHEN IT WAS MOST RECENTLY UPDATED.



HOW TO CONTACT US

IF YOU HAVE ANY QUESTIONS OR COMMENTS ABOUT THIS PRIVACY POLICY, OR IF YOU WOULD LIKE US TO UPDATE INFORMATION WE HAVE ABOUT YOU OR YOUR PREFERENCES, OR IF YOU WOULD LIKE TO MAKE A COMPLAINT ABOUT HOW WE HANDLE YOUR PERSONAL INFORMATION, PLEASE CONTACT US BY EMAIL AT CLIENTSERVICE@AUTEURENT.COM.

IF WE NEED, OR ARE REQUIRED, TO CONTACT YOU CONCERNING ANY EVENT THAT INVOLVES YOUR PERSONAL INFORMATION WE MAY DO SO BY EMAIL OR TELEPHONE.

WE WILL RESPOND IN WRITING TO ANY COMPLAINT WITHIN A REASONABLE TIME. IF YOU ARE NOT SATISFIED BY OUR RESPONSE, YOU MAY HAVE RECOURSE WITH YOUR LOCAL PRIVACY REGULATOR.


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