SHIPPING 

COMPLEMENTARY NEXT DAY EXPRESS SHIPPING ON ALL ORDERS WITHIN AUSTRALIA. COMPLIMENTARY EXPRESS 3-5 DAY SHIPPING ON ALL INTERNATIONAL ORDERS. 

ORDER TRACKING 

ONCE YOUR ORDER HAS BEEN SHIPPED YOU WILL RECEIVE AN EMAIL WITH YOUR ITEMS TRACKING NUMBER. ALL DOMESTIC ORDERS WITHIN AUSTRALIA ARE SHIPPED VIA AUSTRALIA POST. ALL INTERNATIONAL ORDERS ARE SHIPPED VIA DHL. 

DELIVERY 

ORDERS ARE DESPATCHED FROM OUR AUSTRALIAN BASED WAREHOUSE. ORDERS WILL BE PROCESSED WITHIN 2 BUSINESS DAYS. ITEMS THAT ARE MADE TO ORDER WILL HAVE EXTENDED DELIVERY TIMES AS STATED. THIS USUALLY IS BETWEEN 4 AND 6 WEEKS. 

RETURNS AND REFUNDS 

ITEMS SHOULD BE RETURNED NEW, UNUSED AND WITH ALL GARMENT TAGS STILL ATTACHED WITHIN 28 DAYS OF RECEIVING YOUR ITEM(S). ANY SIGNS OF WEAR WILL VOID A REFUND AND THE ITEM WILL BE SENT BACK TO THE CUSTOMER. WITH YOUR ORDER YOU WILL RECEIVE A PREPAID SHIPPING LABEL AND INSTRUCTIONS ON HOW YOU CAN RETURN YOUR ORDER. ALL DOMESTIC RETURNS ARE COMPLIMENTARY WHILE ALL INTERNATIONAL RETURNS WILL INCUR A RETURN $50 SHIPPING FEE WHICH WILL BE DEDUCTED FROM YOUR REFUND. PLEASE NOTE, MADE TO ORDER ITEMS ARE NOT REFUNDABLE AND CAN ONLY BE EXCHANGED FOR ANOTHER SIZE OR STORE CREDIT. 

EXCHANGES 

EXCHANGES ARE WELCOME ON ALL ORDERS FREE OF CHARGE.

REPEATED RETURNS 

WE OFFER A HASSLE FREE RETURNS POLICY TO MAKE YOUR ONLINE SHOPPING EXPERIENCE EVEN MORE ENJOYABLE. WE DO HOWEVER MONITOR THE NUMBER OF RETURNS MADE BY CUSTOMERS, AND CONTINUED RETURNS WILL BE FLAGGED AND MAY, AT OUR DISCRETION, LEAD TO THE CLOSURE OF YOUR AUTEURENT ACCOUNT OR FUTURE ORDERS BEING REFUSED. 

FAULTY ITEMS 

GOODS ARE CLASSIFIED AS FAULTY IF THEY ARE NOT OF SATISFACTORY QUALITY, FIT FOR PURPOSE OR AS DESCRIBED. PLEASE NOTE THAT ITEMS WHICH ARE DAMAGED OR AS A RESULT OF NORMAL WEAR AND TEAR; BY ACCIDENT; OR THROUGH MISUSE WILL NOT BE CONSIDERED FAULTY. IF YOUR ITEM IS FAULTY WHEN YOU RECEIVE IT, YOU CAN RETURN IT FOR A REFUND WITHIN 28 DAYS FROM THE DATE YOU RECEIVED IT. 

LATE RETURNS

YOUR ITEM(S) SHOULD BE SENT BACK TO US WITHIN 28 DAYS. RETURNS OUTSIDE THESE TIMEFRAMES MAY BE ACCEPTED AT THE DISCRETION OF AUTEURENT AND MAY ONLY BE REFUNDED AS A STORE CREDIT. 

COLOURS 

WE HAVE MADE EVERY EFFORT TO DISPLAY AS ACCURATELY AS POSSIBLE THE COLOURS OF OUR PRODUCTS. HOWEVER, AS COMPUTER MONITORS VARY, WE CANNOT GUARANTEE THAT YOUR MONITOR'S DISPLAY OF ANY COLOUR WILL BE COMPLETELY ACCURATE. 

SHIPPING, INSURANCE & IMPORT DUTY/FEES 

ALL ORDERS ARE SENT FROM AUSTRALIA AND ARE INSURED UNTIL YOU RECEIVE THE ITEM. ALL ORDERS ARE INCLUSIVE OF IMPORT DUTIES AND FEES. THE FINAL AMOUNT AT CHECKOUT IS THE TOTAL AMOUNT YOU WILL PAY TO RECEIVE YOUR ORDER.